Lagos State Parks & Gardens Agency

Digitizing LASPARK’s Green Initiative Through a Centralized Booking and Service Management System.

Nigeria

About LASPARK

The Lagos State Parks and Gardens Agency (LASPARK) is committed to creating a greener, healthier Lagos through the establishment and maintenance of parks, gardens, and recreational centers. To modernize and streamline its operations, LASPARK partnered with Mactavis to build a comprehensive web-based solution.

The challenges

Manual booking requests

LASPARK previously handled park bookings manually, requiring weekly requests and in-person bookings, resulting in inefficiencies and delays.

Lack of digital assets

There was no centralized online portal for the public to explore parks, request services, or make bookings.

Administrative bottlenecks

Managing multiple requests across park locations created communication delays and increased workload for LASPARK staff.

Invoice and service complexity

Customized service requests involved manual invoicing and tracking, leading to inefficient processes.

We built LASPARK to digitize their manual paper processes.

Our collaboration with LASPARK focused on digitizing harduous paper processes, making it easier for the general public to access their services, with proper record keeping.

What we built

Website & Porrtal Development

We developed a user-friendly public website that showcases LASPARK’s parks, services, and green initiatives.
Implemented a “Book a Park” and “Request a Service” portal with intuitive navigation and digital forms.

Custom Web Application

Built an administrative dashboard for staff to manage bookings, update service statuses, and add internal remarks.
Enabled automatic invoice generation with support for custom titles and service-specific fees.

Booking & Service Management System

Allowed non-consecutive multiple date selections for park bookings with a 72-hour payment rule to ensure commitment.
Added new services like Transplanting and Public Utility, complete with detailed forms including request letters, location images, and more.

KEY FEATURES

Online Park Booking

Users can book any of the 370+ green areas directly through the public website, with dynamic pricing and service details.

Admin Dashboard

A secure backend system for staff to configure bookings, manage user roles, review requests, and oversee services.

Automated Invoicing

System-generated invoices with custom titles and breakdowns per service category, including corporate branding and billboards.

New Service Categorization

Added a service category system to streamline booking workflows, including pricing, descriptions, and scheduling.

Real-time Status Updates

Visitors can track booking progress and receive live updates on park statuses and service requests.

Other Screens

Our results

Transformation

LASPARK transitioned from a paper-based system to a full-featured digital platform.

Public access

Lagos residents now explore, book, and request services from anywhere.

Efficiency

Reduced manual paperwork, removed booking delays, and improved staff productivity.

Expansion

New services and rules are managed effortlessly through a scalable, flexible backend.

Making it easy to keep Lagos greener and healthier

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