LASPARK
Digitizing LASPARK’s Green Initiative Through a Centralized Booking and Service Management System
CLIENTThe Lagos State Parks and Gardens Agency (LASPARK) is committed to creating a greener, healthier Lagos through the establishment and maintenance of parks, gardens, and recreational centers. To modernize and streamline its operations, LASPARK partnered with Mactavis to build a comprehensive web-based solution.
CHALLENGES
Manual booking requests
LASPARK previously handled park bookings manually, requiring weekly requests and in-person bookings, resulting in inefficiencies and delays.
Lack of digital assets
There was no centralized online portal for the public to explore parks, request services, or make bookings.
Administrative bottlenecks
Managing multiple requests across park locations created communication delays and increased workload for LASPARK staff.
Invoice and service complexity
Customized service requests involved manual invoicing and tracking, leading to inefficient processes.
Here’s what we did
and how it helped.
Website & Porrtal Development
- We developed a user-friendly public website that showcases LASPARK’s parks, services, and green initiatives.
- Implemented a “Book a Park” and “Request a Service” portal with intuitive navigation and digital forms.
Custom Web Application
- Built an administrative dashboard for staff to manage bookings, update service statuses, and add internal remarks.
- Enabled automatic invoice generation with support for custom titles and service-specific fees.
Booking & Service Management System
- Allowed non-consecutive multiple date selections for park bookings with a 72-hour payment rule to ensure commitment.
- Added new services like Transplanting and Public Utility, complete with detailed forms including request letters, location images, and more.
KEY FEATURES
Online Park Booking
Users can book any of the 370+ green areas directly through the public website, with dynamic pricing and service details.
Admin Dashboard
A secure backend system for staff to configure bookings, manage user roles, review requests, and oversee services.
Automated Invoicing
System-generated invoices with custom titles and breakdowns per service category, including corporate branding and billboards.
New Service Categorization
Added a service category system to streamline booking workflows, including pricing, descriptions, and scheduling.
Real-time Status Updates
Visitors can track booking progress and receive live updates on park statuses and service requests.
OUR DESIGN
LASPARK
Landing Page
We redesigned the landing page for LASPARK to make it easier for people to discover parks, learn about green initiatives, and access key services. Guided by user research, we created a clean, welcoming layout that reflects LASPARK’s mission and makes important information easy to find, all while supporting a greener, more connected Lagos.
Other Screens
Results
Transformation
LASPARK transitioned from a paper-based system to a full-featured digital platform.
Public access
Lagos residents now explore, book, and request services from anywhere.
Efficiency
Reduced manual paperwork, removed booking delays, and improved staff productivity.
Expansion
New services and rules are managed effortlessly through a scalable, flexible backend.
Making it easy to keep Lagos greener and healthier
Partner with us to build custom platforms that improve access, reduce workload, and enable citizen-centered innovation.
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